Patong Hill Phuket

Check-in Time: 3pm   Check-out Time: 11am

Room service: 7am to 10:30pm

Complimentary Wi-Fi: available in all Club rooms

Pool Hours: 7am to 8pm (no staff service)

Pool Bar: 12pm to 5pm

Fitness Centre: 8am to 6pm (no staff on duty)

Tour Desk: 9am to 6pm

Owner exclusive discount: 20% discount on food for Club Owners

Restaurant: Alfa Fire & Grill A welcoming dining venue featuring Thai favourites and international cuisine, ideal for lunch and dinner in a comfortable setting.

Operating Hours:

• Breakfast: 6:30 AM – 10:30 AM
• Lunch: 12:00 PM – 3:00 PM
• Dinner: 6:00-11:00 PM

Owner’s Meet and Greet

Owner’s Meet and Greet are held every Monday from 5:30 to 7:30 pm at Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham. A roundtrip transfer from Club Wyndham Patong Hill Phuket departs at 4:45 pm

Spa

Spa services available at Zana Spa at Wyndham Grand Phuket Kalim Bay, with complimentary transportation

Accessibility: The property is situated on the side of a hill; walking up/downhill and up/downstairs will be required and may not be suitable for guests with mobility issues. Two elevators service the property; however, elevator access is unavailable in some parts of the resort, including access to two pools, spa, fitness centre) and kids-zone, which are only accessible via stairs. All units have stairs leading to them: 1 Bed Grand, 1 Bedroom Grand Pool Suite, Dlx Hotel Queen & 3 Bed Dlx units are on first floors (upstairs), Dlx Hotel Twin and 2 Bedroom Grand Pool Suites are on ground floor, 2 Bed Dlx are on ground & first floor (ground floor can be requested but not guaranteed). All units have stairs leading to them and may not be suitable for those with mobility issues.

Laundry Service: The Resort offers a Dry Cleaning/Laundry Service as there are no laundry facilities in apartments or on-site. Charges apply for this service, which are payable directly to the Resort. Please check with the friendly Reception staff if you require assistance during your stay. Laundry order sheet is provided in room for guests to fill in, see here.

Transportation advisories

• Shuttle Bus: Club Wyndham Patong Hill Phuket will have its shuttle bus to service between the hotel and Big C Extra Jungceylon Patong for Club Owners. We recommend pre-booking to secure your seat. Please see here for the schedule and details.

Shuttle services:

A complimentary shuttle service runs hourly from 9 am to 5 pm. Please book with our team member at the lobby or text the owner service via WhatsApp at +66812453936.

– Service Route: From Club Wyndham Patong Hill Phuket to Big C Extra Jungceylon and return.
– Group Service: A minivan (Local Taxi) is available for groups, charged per van at approximately THB 400 one way. Payment should be made directly to the driver.

Security Deposit:

A refundable cash deposit of THB 5,000 (approx. USD 170 / AUD 250) is required upon arrival and will be returned at check-out, subject to inspection. Please note that credit card pre-authorization is not accepted. A passport may be used as a guarantee; however, this is not recommended due to security considerations.

Thailand Digital Arrival Card (TDAC) Effective 1 May 2025, all foreign nationals entering Thailand by air, land, or sea are required to complete the Thailand Digital Arrival Card (TDAC) within 3 days prior to arrival.

Website: https://tdac.immigration.go.th/arrival-card/#/home

Additional services:

• Airport Transfers: Transfers can be arranged through the resort for a fee, payable directly at the resort. Flight details must be confirmed with the hotel 48 hours before pickup
• Owner Events: The resort holds Owner events throughout the year. Please speak with your resort reception team for event times when checking in.